How much does shipping cost in the US?
We offer $15 shipping anywhere within the contiguous United States. Unfortunately we do not ship to Alaska, Hawaii, Puerto Rico and other US territories outside of the contiguous states. If you need your item(s) sooner, please select an expedited shipping option (for contiguous US customers only).

How fast is your shipping?
Depending on where you are located, UPS Ground typically takes 3 to 7 business days. Please note: UPS 2nd Day Air shipments are only delivered Monday-Friday.

Where do you ship from?
We ship all online orders from our facility in Denver, Colorado.

Do you offer expedited shipping?
Yes! You can select UPS 2nd Day Air (2-3 Day) shipping for an additional fee at checkout. Expedited shipping orders must be placed by 10 AM (MST) to be shipped same day.

Do you ship Internationally?
Embassy London USA services the contiguous U.S. market only. 

What if a carrier loses my package?
We recognize from time to time a package is misdelivered or even stolen.  We encourage customers to follow the tracking number given in our confirmation email so you know when your shoes are being delivered, and to add in specific delivery instructions if necessary.  If you don't receive your shipment, and UPS shows it as "Delivered", you may file a claim for a refund on the UPS website using your original tracking number.  Unfortunately we cannot be held responsible for misdelivered or stolen packages.